Data Protection

Ee77 Privacy Policy — How Is Your Information Protected?

Please read this privacy policy carefully before opening an account or using any service on ee77. We are committed to being fully transparent about the collection, storage, and use of personal information belonging to users in Bangladesh. This policy will inform you of what information is collected, why it is collected, and what your rights are. If you have any questions, you can contact our support team. Registered users will be duly notified of any changes to the privacy policy.

Last updated: January 2025

What types of information are collected and why?

Registration & Identity Information

Your name, email address, date of birth, and mobile number are collected when you create an account. This information is used to verify your identity and keep your account secure. Additional information may be requested to confirm your identity during financial transactions or withdrawals. We never collect unnecessary information, and all collected data is stored in encrypted form on secure servers. Your identity-related information is never sold or rented to third parties.

Payment & Financial Information

Payment information required for transactions via bKash, Nagad, or Rocket is processed securely. We do not directly store complete card numbers or detailed bank account information. All financial transactions are secured using industry-standard encryption technology. Transaction records are stored securely to comply with fraud prevention and anti-money laundering regulations. You will be notified immediately if any suspicious financial activity is detected.

User Activity & Device Information

Information about which games you play on the platform, how long your sessions last, and which pages you visit is automatically collected. Your device type, operating system, browser version, and IP address are also recorded. This information is used to improve platform performance, resolve technical issues, and personalize the user experience. Gameplay patterns are monitored to ensure responsible gaming, and assistance is provided if unusual behavior is detected. No information is collected without the user's knowledge.

Cookies & Tracking Technologies

Cookies are used on the ee77 website and app to maintain login sessions and remember user preferences. In addition to essential cookies, performance and analytics cookies may also be used, though you can control these through your browser settings. Disabling cookies may limit some features, but will not prevent access to the core service. Third-party advertising trackers are not used on the platform. Contact our support team to learn more about our cookie policy.

What rights do you have over your information?

Ee77 believes you should have full control over your personal information. You can log in to your account at any time to view and update the information we hold. If you wish to request that any information be deleted, contact our support team — beyond legal obligations, we will process the request as quickly as possible. You also have the right to request a copy of the information held about you.

You can unsubscribe from promotional emails or SMS at any time without affecting your account or services. We comply with applicable data protection laws and are always prepared to protect your rights. If you have any privacy-related complaints or concerns, contact us directly and we will respond promptly.

Right to Rectification

Update incorrect or outdated information at any time.

Right to Erasure

Request deletion of your data within legal limits.

Data Portability

The ability to request a copy of the information we hold about you.

Is information shared with third parties?

Ee77 never sells, rents, or shares your personal information with third parties for marketing purposes. However, in specific circumstances, limited information may be shared with trusted service providers — for example, for payment processing, fraud prevention, or legal compliance. Strict confidentiality agreements are maintained with these partners and they may only use the information for the specified purpose. Information may be provided in response to lawful requests from law enforcement or court orders, in accordance with applicable law. In all other circumstances, your information will not be shared without your explicit consent.

Our platform operates in compliance with applicable data protection laws and regulatory guidelines in Bangladesh. In the event of any privacy policy breach, we will promptly notify you and take the necessary steps. The security of your information is our highest priority.

Have more questions? We're here to help

If anything about the privacy policy is unclear, look for answers on our FAQ page or log in and contact our support team directly. ee77 is always here for you.

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